Independent recommendations Affiliate-supported No paid rankings

Network & Connectivity

Finding the Bad Ethernet Cable Before Blaming Wi-Fi

A wired link that drops to 100 Mbps, or drops entirely, is usually one cable or one termination. How to find it without replacing a router first.

By Antoni DaskalskiPublished Updated 3 min read
Contents

Check the negotiated link speed first. It costs nothing, it takes ten seconds, and it separates a cable fault from every other kind of network problem before any hardware gets bought.

A gigabit connection reporting 100 Mbps is a cable or a termination, essentially always. A connection reporting 1 Gbps and behaving badly is not.

A note on this guide: this rests on how these faults present and what each test isolates, not on cables tested here. See how we test.

The problem, as it actually presents

A wired machine feels no better than the wireless one it replaced. Or a link drops intermittently. Or a large transfer that should saturate a gigabit link crawls at a tenth of that speed.

The usual response is to suspect the router, then the network card, then the internet connection — which is expensive, in that order, and skips the cheapest possible explanation.

Why the obvious solution disappoints

Replacing the cable does fix it, when the cable is the problem. What it does not do is tell you which cable, which matters the moment there is more than one in the path: a patch lead to a wall plate, a run inside the wall, and another patch lead at the other end are three separate opportunities for a fault and one of them is not accessible.

Swapping the accessible ones and finding no improvement is how people conclude the router is broken.

What actually matters

Gigabit Ethernet uses all four wire pairs. 100 Mbps Ethernet uses two. A cable that has lost a conductor in one of the two extra pairs does not fail — it silently negotiates down to 100 Mbps and keeps working, which is why the symptom is slowness rather than an outage.

So: open the adapter properties, read the link speed. If it says 100 Mbps on hardware that should do 1 Gbps, the fault is in the physical path and a tester will find it in minutes. If it says 1 Gbps, stop looking at cables.

What a basic tester does and does not do

What each approach can establish
CheckLink speed readingContinuity tester (our pick)Swapping cables
Is there a physical fault at all?Yes, for the 100 Mbps caseYesYes
Which cable in the path?NoYesOnly the reachable ones
Which conductor or pin?NoYesNo
Tests an in-wall run you cannot reachNoYes, from both endsNo
Confirms the run will sustain gigabitYes, in effectNoYes, in effect

A continuity tester is a pair of small boxes with lights. One end plugs in at each end of the cable and the lights step through all eight conductors in order. A missing light is a broken conductor; lights out of order are a crossed pair. It is not a sophisticated instrument and it does not need to be, because the faults it finds are not sophisticated faults.

It does not certify a run

Crosstalk, attenuation and whether a long run will hold gigabit are certification questions, answered by instruments that cost hundreds of times more. For a domestic run of thirty metres or less, continuity plus a working 1 Gbps negotiation is the practical certification.

The options, and who each suits

This page contains affiliate links. If you buy through them, Ugly Fixes may earn a commission at no extra cost to you. Products are selected independently.

A continuity tester, for anyone who has terminated their own cable, run cable through a wall, or has more than a couple of links to check. Two boxes, a set of lights, and the fault located rather than guessed.

Ethernet cable tester

Continuity and pin order only. That is enough for the faults that actually occur in a house.

See current options(opens in a new tab, affiliate link)

Affiliate link. Price shown on the merchant's site.

A known-good factory patch lead, for the simplest case — one accessible cable, one machine. Testing by substitution is legitimate when there is only one thing to substitute, and a flat cable is easier to route under a door or along a skirting board than a round one.

Flat Ethernet cable

For substitution testing and for runs that have to pass under a door. Buy a known-good one rather than reusing an unknown.

See current options(opens in a new tab, affiliate link)

Affiliate link. Price shown on the merchant's site.

A small switch, when the problem turns out to be port count rather than cable quality — a machine sharing a link through a daisy chain of unknown quality.

Unmanaged Ethernet switch

Relevant when the fault is topology rather than a cable. It fixes nothing if the run itself is bad.

See current options(opens in a new tab, affiliate link)

Affiliate link. Price shown on the merchant's site.

The mistake to avoid

Blaming Wi-Fi for a wired fault, or the reverse. The two get conflated constantly, because the symptom — a game that stutters, a download that crawls — is identical either way.

The link speed reading separates them in seconds. Take it before anything is bought, and if the wired path turns out to be clean, the problem is elsewhere and fixing bad gaming Wi-Fi is the right page. If the cabling needs rethinking rather than repairing, running Ethernet around a room covers doing it without lifting a floor.

Questions people actually ask

How do I know a cable is the problem rather than the router?
Check the negotiated link speed in the operating system's network adapter properties. A gigabit link reporting 100 Mbps has almost always lost one of its two extra wire pairs, which is a cable or a termination fault and nothing to do with the router. A link that reports 1 Gbps and still performs badly is a different problem and the cable is probably innocent.
What does a cheap cable tester actually check?
Continuity and pin order across all eight conductors, one pair at a time, with lights showing whether each one arrives at the far end in the right position. That catches broken conductors, crossed pairs and bad crimps — which between them account for most faults in cables people made or reused themselves.
Will a tester tell me if a cable is fast enough?
No. A basic continuity tester confirms the wires are present and correctly ordered. It does not measure crosstalk, attenuation or whether a run will actually sustain gigabit over its length — that needs a certification tester costing orders of magnitude more, and is overkill for a room.
Is a bad cable common, or am I looking in the wrong place?
Common in three situations: cables terminated by hand, cables that have been trodden on or pinched by furniture, and cables pulled hard around a corner. A factory-made patch lead lying undisturbed on a floor is rarely the fault, and the more likely culprits there are the port or the switch.
What if the link is fine but games still stutter?
Then the cable did its job and the problem is upstream — congestion, an overloaded router, or buffering somewhere in the path. Wired links remove one variable rather than all of them, and the remaining ones are covered separately.

Question this page did not answer? Ask it.